Excellent Customer Service
We provide resources for both municipal and industrial wastewater operators. Whether it’s developing a sampling schedule, connecting clients with couriers for sample transport, or providing sample bottles, our team is dedicated to helping customers meet their permit needs.
We are capable of performing any necessary testing, from standard BOD5 analysis to TCLP, Hazardous Waste Characterization, Field Application monitoring or even 40CFR 122.21-Appendix J, Table 2 testing. No matter what it is, we can help you with it!
Our highly experienced staff is always available to discuss technical issues.
Simplified Paperwork and Sample Collection
Most of our customers use Endyne prepared Chain-of-Custody’s. These are prepared from information we have in our database that you have provided. This includes your specific sample descriptions and the testing required. This significantly reduces typographical errors and omissions.
Furthermore, our chains include the specific sample bottle volumes and the chemical preservation required for each analysis. Combined with our pre-labeled sample bottles, the sample collection process and accurate paperwork completion is made even easier.
Sample Delivery and Supplies
If you are not able to deliver the samples yourself, we will work with you to find the preferred means of delivery for your situation. Some of our clients use typical delivery services, like UPS or USPO, but we also use a broad range of same-day courier services. Click here to see our Courier & Delivery Services page or call the lab to discuss further.
This website has a Supplies Request webpage or you can call the lab to place your order. Also, many of our clients have set up auto-shipping of supplies. We automatically send back your cooler with replacement sample bottles by whatever means that is easiest or most economical for you.
